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Description

Businesses can not survive without excellent customer service. In this four hour course students will learn to welcome customers, communicate positively, listen, answer customer questions and anticipate their needs. Students will also get great, proven tips on service recovery.

Students will:
Obtain tools to help them make customers feel welcome and special
Enhance their ability to communicate in a positive way with customers
Gain an understanding of the importance of problem solving and service recover to customers

Degree, Certificate, or Credential Earned

None provided

Entrance Requirements / Prerequisites

None provided


Region

Kaua'i County

Provided By

3. HARIETT (Sheraton Kauai)

Training Location

Kauai Community College

Training Category

Hospitality

Program Dates

May 16, 2018
Wednesday
8:00 AM - 12:00 Noon

Total Hours

4


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