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Description

This 4-week program will begin by exposing employees to the Japanese culture with a variety of cultural examples and the proper etiquette relating to customer service. Employees will learn practical phrases, greetings, directions and other words and phrases commonly used with guests from Japan. Having a basic understanding of the Japanese language and culture will help employees enhance their ability to provide exceptional quality service to guests from Japan.

** Due to space limitations, we will be offering this program online through Zoom for those who cannot attend in person.

Degree, Certificate, or Credential Earned

Professional Development. Students will gain proficiency in recognizing and responding to common Japanese words and phrases as they relate to the Hotel industry, as well as cultural awareness. This program is not designed to teach conversational Japanese

Entrance Requirements / Prerequisites

Smartphone, tablet or computer with high speed internet connection.


Region

Statewide

Provided By

1. HARIETT (Statewide)

Training Location

HARIETT Training Center, Honolulu & Online Through Zoom

Training Category

None provided

Program Dates

Dates to Be Decided
Tuesdays & Thursdays
5:00 - 7:00 PM

Total Hours

16


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