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General Responsibilities

To ensure the cleanliness of all guest floor corridors, foyers, public areas stairwells, public restrooms, restaurants and exterior areas of the hotel in an impercable condition to achieve Kahala Hotel & Resorts standards of quality. Also assists Room Attendants as necessary to maintain the hotel's high standards of cleanlmess and service.

Specific Duties

•Vacuums, sweeps and/or mops floors in the hallways, stairwells, vending areas, foyers, lobby, restaurants and general office areas.

•Thoroughly cleans public and employee restroom sinks, toilets, urinals, mirrors,
drains, light diffusers, tiles, counters, walls, stalls, vents and floors with cleaning
agents by extending arms over head to reach (one arm's length) above all areas.

•Cleans and removes spots from corridor walls, doors and carpets. Polishes and cleans mirrors, railings, elevator buttons, doors & tracks. Replenishes all supplies in the area.

•Thoroughly dusts, cleans and polishes all furniture, pictures, fixtures, artifacts and
shelves in the public and office areas by extending arms over head, lifting, bending
and stooping for extended periods of time or applying pressure in repeated motions.

•Clean ashtrays and empty trash in public and office areas lifting up to 50 Ibs., bending and stooping for extended period of time.

•Cleans and maintains equipment and tools to ensure proper working order.

•Reports all cleaning, maintenance and safety discrepancies via the telephone and/or two-way radio.

• Assists shampooers with relocation and moving of furniture.

•Report all suspicious persons or activities and hazardous or unsafe conditions to
the Security Department.

•Provide instruction and/or guidance for guest and employee safety in fire or other
emergency situations.

•Responds in a timely manner in basic English language to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested.

• Move furniture as directed by a supervisor or manager.

• Posts safety signs in areas to be cleaned.

•Assist Room Attendants with the removal of trash and linen from guest rooms when needed.

• Assist in relieving the linen room during meal breaks.

• Performs a variety of other duties as assigned.

Specific Job Knowledge, Skills & Abilities

• Ability to comprehend and follow instructions from supervisor.

•Knowledge of stain removal and chemical cleaning agents, and operation of
different types of equipment.

•Ability to pay attention to detail, handle multiple tasks, and have a high level of
patience.

•Ability to read, write, speak and understand the English language sufficient to
communicate pleasantly and effectively with employees, staff and guests via the
telephone, two-way radio and/or in person.

• Ability to deal effectively with people including complaints.

•Ability to read, write, speak and understand the English language sufficient to
communicate pleasantly and effectively with employees, staff and guests via the telephone, two-way radio and/or in person.

• Ability to deal effectively with people including complaints.

•Ability to work varying shifts and maintain attendance in accordance with the hotel's attendance policy.

•Ability to comply with all hotel rules and regulations including policies regarding
safety and grooming standards.

Experience

• Six (6) months prior housekeeping or janitorial experience preferred.

Licenses or Certification

• Certification of tuberculosis clearance certification required.

• CPR and Standard First Aid Certification preferred.

• Ability to complete HAZCOM/MSDS Training.'

• Ability to complete Blood Borne Pathogen Training.

Physical Requirements

• Ability to grasp, lift and/or carry a maximum of 50 lbs.

• Ability to move, pull or push goods on a cart weighing up to 300 lbs.

•Ability to reach and grasp overhead, bend, stoop, kneel and squat, climb stairs and
ladders.

• Ability to stand and walk for extended periods of time

•Ability to move throughout the work area while performing the essential job functions

Safety Requirements

None provided

Grooming

•Employee must maintain a neat, clean and well groomed appearance as outlined
in the employee handbook.

Other Qualifications

• High School Diploma or equivalency required.


The Kahala Resort

Employer

The Kahala Resort

Department

Housekeeping

Division

None provided

Responsible To

Executive Housekeeper; Housekeeping Manager

Supervises

None provided

Hourly Wage Scale

$16.67


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