Club Lounge Receptionist at The Royal Hawaiian Resort
Welcomes and verifies guest eligibility for club access and controls the flow of guests in the Club Lounge. Maintains a house cash bank, collects payments, posts daily charges and other transactions, and prepares reports and records as required. Assists in facilitating hotel check-in and check-out services to club lounge guests as required. Provide service to group clientele in Club Lounge Boardroom. Handles guest inquiries and provides information relative to local surroundings, attractions, activities, and resort facilities and offerings. Works in tandem with the Club Lounge Attendant to monitor and maintain food service areas during breakfast and evening appetizers by replenishing condiments and supplies as necessary. Performs general cleaning tasks in maintaining the appearance of the Club Lounge and other work areas, supplies, and equipment.
Specific Job Knowledge, Skills & Abilities
Knowledge of MS office, word, and excel is expected.
Previous POS experience helpful - H.S.I., Micros. Experience with Galaxy & Starsource preferred. Minimum 2 year restaurant experience preferred.
Licenses or Certification
Must have liquor card
Must be able to at least lift 25 lbs. or more. Push/pull 50 pounds