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General Responsibilities

Ensure Guests are treated with an Aloha Spirit, accurately, and efficiently. Provide guests with service that anticipates their needs. Complete work orders and assigned repairs pertaining to the physical plant. Complete basic maintenance repairs related to electrical, carpentry, plumbing, a/c, welding, masonry and painting. Maintain knowledge of all emergency and safety procedures. Able to work on his/her own.

Specific Duties

Communicate in English language (written and oral) to the understanding of customers, guests, and co-workers. Work independently and efficiently with minimal supervision. Repair and minimal installation of the following: ceramic tile, vinyl, and carpet. Recognize, troubleshoot and repair in the areas of electrical, plumbing and gas. Take measurements and make estimates of square footage, linear feet, determine quanities and quality of products or materials to be purchased or placed out to bid. Utilize basic math skills with a clear understanding of ratios, percentages, measurements, square feet, etc. Possess a high level of diplomacy and tact in dealing with a variety of clients and employees under stressful situations. Work with internal team members in assigned projects and hotel related functions. Read the English language sufficiently to ascertain information from chemical warning labels, safety signs, equipment manuals and posted instructions. Recognize and troubleshoot electrical and mechanical related repairs to components and fixtures inside domestic rooms and common areas.

Specific Job Knowledge, Skills & Abilities

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Excellent oral and written English communication skills. Ability to communicate effectively with Management. Excellent organizational skills. Ability to work well under deadline pressure. Able to successfully prioritize multiple assignments, follow through and complete in a timely manner. Knowledge in building repair to include electrical and plumbing. Knowledgeable in one or more building trade skills, electrical, plumbing carpentry, masonry and painting.


Two years or more in a hotel, condominium, hospital or a comparable hospitality environment.

Licenses or Certification

High school graduate or equivalent.

Physical Requirements

Lift and carry 50 lbs from the ground level. Ability to lift and carry 5 lbs to 50 lbs. Occasional sitting and constant walking, climbing stairs and grasping. Frequent crouching/bending/stooping, reaching, pushing and pulling.

Safety Requirements

OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety.


All team members must maintain a neat, clean and well-groomed appearance (specific standards available)

Other Qualifications

None provided

Ilikai Hotel


Ilikai Hotel





Responsible To

Maintenance Manager/Supervisor


None provided

Hourly Wage Scale


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